Scott Clark is an awesome technician. He explained his work while I watched. He presented great customer service. I work at Kohls and customer service is very important. Scott answered any questions I had in a professional manner. He had a great attitude too which is another important factor when dealing with customers. I will definitely recommend this company again. Way to go Scott Clark.Lawrence Pedley P,
HE WAS GREAT AND WAS NICE TO WORK THE TIME AROUND OUR NEEDS.
Sharon Mcaleer Mread more
Installation technicians were very professional and efficient. There was no hesitation answering any questions I had about the install process and they obviously know their craft extremely well. They were very personable and I hope they get a chance to see this response - they certainly deserve it.
Andrew S.read more
I am extremely pleased with the service. GA found my rear window and installed it at my place of employment the same day. With the weekend on us and three days of bad weather ahead, I'm so happy you could get it done.
Don P.read more
I was pleased to know that the technician had over 30 years experience????
James Bread more
very prompt service & pleasant experience.
Rachel Mread more
Very quick and friendly customer service rep and technician. I was very happy with the cost and service! Thank you!
Amber Montoya Mread more
a job well done, thank you
David Tread more
The staff at [site] in New London CT is amazing. Scheduling an appointment and customer service are EXCELLENT!! I will definitely recommend this company to everyone I know. They saved me $550 that I would have paid to the dealer. Thank You Wendy, Kathy and mostly John, the technician who fixed my window. You folks are TOP OF THE LINE Continue Reading
Lisa B.read more
I was so surprised to learn that your personnel would come to our home and make the installation. The quick response, the hassle-free procedure made me a real fan of your company.
Richard F.read more
Technician truly made this bad experience of broken window into a pleasant one.
Irvin Kread more
Bill was very Professional and Polite. He is a great Service Technician.
Fred Furlano Fread more
I have a compliment to give your Indianapolis store. My husband had a windshield break on a car he was working on so he had our daughter call to get a price for the windshield from one of your competitors. She thought the price was too high and so she called [site]. She said that she was treated so nice Continue Reading
Chris H.read more
My Technician was Joel. He was professional, courteous and did a great job. I would highly recommend. The phone representative was great as well. They came out the very next day to my house, very promptly. Their service and courtesy was great and refreshing to find in this day and age.
Judith B.read more
I work at a therapeutic residential school and was teaching a class when the technician arrived. My students were very interested in watching my windshield being replaced. The technician was very professional, and was extremely kind to answer my students' questions about the tools he used and how to get into glass repair as a vocation.
Amy S.read more
Very good experience! Thank you
Lori Sread more
Kirk was very efficient & polite. Thank you for great & speedy service!
Conni Tread more
Everything was very efficient. From the phone call to the technician coming out to install. Thanks for being professional, courteous and making it easy for me.
Michelle Cread more
I was absolutely 100% satisfied from the original phone call that was made. The technician who installed it was very knowledgeable and he explained each step of the installment. He did a beautiful job and it looked great when he finished. He was extremely courteous and knew exactly what he was doing.
Eleanor G.read more
Scott explained what he was going to do and did a excellent job.
Dean E Ten Bruin Tread more
Technician very knowledgeable and well experienced and gave me a guidelines about the new windshield: no washing , Crack windows at least 2 to four inches. Well customers oriented. He is very courteous and respectful...
Anacleto Ignacio Iread more
Excellent customer service, nice employee, perfect job. Thank you very much.
Lana Zinouchyk Zread more
I just wanted to say I am very pleased with the service I recieved. In todays society a job well done usually doesn't get the thanks it deserves. Thank You!! Everyone I dealt with was very friendly and helpful!
Vicki W.read more
Brian was very nice and made sure that I was aware of the Safe Drive Away Time. I was very happy with Brian and [site].
Deborah T.read more
The tech, Gene A., did a great job on my windshield. He took the time to explain what he was doing and answered all of my questions. He is a great asset to your company!
Michel F.read more
It was a pleasure to meet Mike and have him replace the windshield. He was extremely professional we need more people like him in the service industry.
Robert Tread more
Joe, the technician was wonderful, very friendly and efficient. Here when he said and done when he said and all glass cleaned up. Sheila, the person on the phone was excellent, also. Thanks so much.
Nannette Rread more
When installing the new windshield they found the electronics didn't fit right so they reordered another windshield & reinstalled it, to me that's going above & beyond to satisfy the customer. He would not quit until it was right, Thankyou.
William Wread more
Very pleased with the service and the service technician was very informative, polite and did an excellent job. I will be using Glass America for any future glass needs. Thank you
Brittany Mread more
fast courteous polite made me want to break the windshield again
Larry Nread more
Kirk was very friendly and very professional. He made the job quick and easy. I have no problems with the installation. Treat Kirk well so he stays with your company. Thanks, Kirk!
Zachary Bread more
Appreciated the work done in my garage rather than driving up to your workshop.
Mohammed Sread more
The techs were very nice and knowledgable
Catherine L Amodeo Aread more
Jason Foster and his counter-part (on the phone) were very professional and pleasant. Thank you.
Sean Sread more
I was referred by our insurance agency. That worked out very well for me with work being done in our driveway.
Gerald Hread more
The technician was very professional and personable. I would recommend your company. This is the second time I needed my windshield replaced and am satisfied overall.
Karen M.read more
Wife was very pleased with quality of service and professional details. Thanks
George And Aisha Jread more
Excellent service all around
David Pread more
So Far So Good
Robert Wread more
The Glass Tech that changed the glass was friendly, polite, and did the job quickly. He was genuinely concerned about my satisfaction of the service and I always appreciate that.
Luke H.read more
James was my technician. I don't usually fill out surveys, but James went above and beyond in my opinion. You don't find that level of service and satisfaction much anymore. Thank you for sending him out. He is a 1st class kind of guy. I hope he goes far in your organization!
Vince Nread more
Excellent replacement job, courteous and knowledgeable technician. I'm well pleased.
Paul C.read more
David was professional and confident when he came to put in the windshield. He made me confident that he could do the work right.
Claire S.read more
John was awesome! I called Enfield Ct store which is not in your locator listing. Peg Kelly
Margaret Kread more
Extremely accommodating! Especially on Christmas eve. I will definitely recommend and use their service again!
Richard Gread more
Jeremy was incredible. He was clear about when he was coming. He arrived early. He REALLY knew what he was doing, which he did efficiently and quickly. I have never had such good service. His assistant was also good. The experience was terrific. I have only the highest praise for Jeremy and the job he did.
Alan B.read more
Appreciate you coming on Christmas Eve. Bill was very accommodating and did an excellent job with locating me at my place of employment to perform his task.
Kevin Kread more
Our technician, Jesse Foster, was AMAZING. He was prompt, courteous, professional and enthusiastic about his job. By far the best customer service we have EVER received during auto maintenance/repair. We will most definitely recommend your company for any future fleet needs in the St. Louis area.
Barb M.read more
Thank you for your excellent service.
Grace Juilano Jread more
I thought old-fashioned customer service was a thing of the past. Your technician John seems out to prove me wrong! Thank you for your superb, professional work and cheerful attitude!
Niki N.read more
Excellent job:). Very pleased.
Jeremy Grove Gread more
Wow! Super fast informative service. Pardon my French but Kris is a fucking rock star!
Brian Kread more
Technician was very nice very polite had a good experience with glass America and definitely will use your services again if needed.
Emma Hread more
Brandy was prompt, friendly and professional. He represented Glass America very well!
Kathleen Bread more
Kimberly Smith Sread more
An outstanding experience for what could have been a real hassle. Thank you!
Justin Cread more
The whole experience was easy and far exceeded my expectations! I was in a bind and needed a new rear window on my 2006 VW Jetta. From scheduling with Carrie, talking to Julie at the location, and Everett doing the work, all were very helpful. I was able to leave my car overnight. Everett called the next morning and said Continue Reading
Dan D.read more
Glassusa provided prompt, courteous, and efficient service at my home. This service afforded me the opportunity to have my windshield replaced in a convenient and quick manner. It was completely convenient, I was pleased with the service.
Kathy Green Gread more
Jeffrey Pread more
I would definitely recommend anyone to you guys thank you very much,, Bonnie Bragg
Bonnie Bragg Bread more
Great price and significantly cheaper than others. Fast and friendly service. Great experience.
Justin N.read more
My technician, Eric, from the Buffalo, NY store was absolutely amazing! I wouldn't hesitate a second to recommend this shop to anyone.
Katy B.read more
I had an installation today based out of Chicopee, MA. I wanted to let someone know how impressed I was with the service and especially the technician Ben. I wish I had his last name, but his service was outstanding. I am an installation manager for a service company and I continue have to work day in and day out Continue Reading
Derek W.read more
Thank you very much. I appreciate the time and efforts of the office to technicians making the installation.
Darcy Sread more
Robert G. and company were very experienced on motor home windshields and did an excellent job. Hard to find experienced and qualified workers for this specialized application.
George K.read more
From the moment I entered the building these guys were eager to get to work and make me comfortable. Keith N. set me up in the lobby where I was able to work on my computer. I expected at least a 2 hour wait but in about 30 minutes Rodney informed me that he and Troy were finished and I Continue Reading
Frank M.read more
Patrick was extremely courteous and helpful with information about the process and did a great job, the area he worked in was spotless. My experience from scheduling to completion was superior and I would highly recommend Gerber Collision for their services
Deborah Perez Pread more
Thank for good quality service and going above and beyond, inside looks as if it's a brand new car.
Scott Mread more
Jeremy was completely courteous, professional and a real asset to your company. He did a fantastic job.
Mike Walker Wread more
Ms Westfall coordinated the appointment for my day off and George the technician was so impressive with his professionalism, the technical aspect, as well as superbly POLITE! It was the best experience. Thank you.
Tina F.read more
Technician was courteous and came within the time frame given. Technician was professional and did a great and clean job.
David Y.read more
Installation guy was awesome! Thanks!
Carley Dread more
Outstanding technician! He's a credit to the company!
Paul Cread more
Great job! Thanks!
Sylvia Sread more
Horacio Vargas Salazar Vread more
Mike was our service tech. He was very courteous and professional. Would recommend him and the company to our family and friends. Thank you!!
April Shepherd Sread more
Mario, was great, I appreciate the fine service, he went out of his way to accomadate me!!
Tim Farrell Fread more
Tech was very good thank you
Alan Wread more
Arrived on time. Technician was very Courteous and work preformed was very good and timely.
Gary S.read more
T. Fisher did a great job!!!!
Michael Pread more
Technician was very nice. He was on time. He had great knowledge on his job and didn't mind explaining what he was doing.
Celena Pread more
Derrick was extremely pleasant and accommodating in arriving earlier than what I expected. He was very professional I was really shocked that windshield could be repaired since it was a large spider crack.
Gigi B.read more
Telephone rep Linda was very helpful and service tech Brandon did a great job. Overall experience with [site] exceeded expectations.
Mike R.read more
Very positive experience. Gave the wrong model of car the technician did not complain and said with a smile come back tomorrow at no extra charge. You will always get my business.
Charles Eread more
Courteous, timely, good price. Can't beat their service and price.
Mike Hread more
Gentlemen: Just a note to let you know that we recently received outstanding service from [site] in Murfreesboro, Tennessee. I had a family medical emergency while Mr. Ellis Brandan was installing the windshield on my van. I needed to meet my young daughter at the doctor and was not able to use the van. Mr. Brandan volunteered to take me Continue Reading
John G.read more
My name is Crystal B., and I’d like to share a positive comment in regards to the service of your company, [site]. My daughter’s car window was broken into the other day and needed replacement. Our insurance company, State Farm, had recommended your company and had setup scheduling you to come and replace the window. Not only were you able Continue Reading
Crystal B.read more
Service guys are great couldn't be more happy with the work that was performed
Adam Rread more
Jason did an awesome job. Very professional.
Richard Buesking Bread more
I would like to compliment the process from beginning to end. Your technician Robert M. was very professional and the quality of his work is excellent. Thank you for making this a stress free option.
Cheryl M.read more
Unbelievable service and rates. Excellent experience. I can tell the company is all about doing business professionally.
Dylan Bryan Bread more
Ben, the Glass Tech, was very helpful in calling this morning and letting me know he was able to put me first on his list and would be able arrive in twenty minutes. Saving me time and travel to the shop. I previously was scheduled for a 3pm appointment today at the shop location and was very pleased [site] came Continue Reading
Alcides S.read more
I've had many windshield replacements over the years. This was one of the best!
Dennis Kread more
Dear Mr. Rohlfing, Today, [site] came out to make a service call to replace my front windshield of my Lexus LS 400 which had been broken by a rock for the 3rd time in as many years. I was going to take it to the Lexus Dealer, but Linxus would not allow the repair. When I called my State Farm Continue Reading
Tyndale C.read more
Haven't driven away with the vehicle yet but thus far all went very well.
Regina Sread more
Brad did a great job with the installation and was very friendly and personable. He is an asset to your company.
Jeff Pread more
Ben, the glass tech, went out of his way to assure me he would do a thorough, professional job. He completed on time and took the time to explain everything he had done, which appears as good as he promised. He was VERY THOROUGH, COMMENDABLE and represented [site] well. Excellent Job! Thank you!
Peter R.read more
Excellent service. Great job done by tech and fast too.
Robert Lread more
The service was superb. I was more than satisfied with the work and the gentleman who was in charge of the job. He was competent and efficient.
Ellen S.read more
The technician was professional, polite, and very efficient. I will recommend him to everyone!
Rose Thrush Tread more
I was contacted by Shannon at the Hoschton, Ga. location about a referral from my insurance company. I was pleased with her knownledge of the service and the overall commitment to the customer. GOOD JOB!!!
Mike D.read more