We were pleased with the service at our home. There were advanced calls to let us know when the tech would arrive. Mike was courteous, friendly, and knowledgeable-providing info and instruction.Shirley S.,
technician was fine
Frank Workman Wread more
The Tech (Antony Servidio) who installed the windshield was Very polite and Very informative. The location was Austin, TX.
Shawn Cread more
"I gladly paid more!" The windshield on my 1998 Volvo S70 needed to be replaced. I looked up 3 local glass companies, yours, and 2 others. Yours was the highest price of all 3. Tammy was the only reason I chose to go with [site]. She was the most professional on the phone. She gave me the price in only Continue Reading
Holly M., the Customer Service Rep, was very friendly and professional. The Service Technician, Bill, was courteous, accommodating, and efficient. I am very pleased with the overall service from [site] and I would highly recommend this company to anyone. Thank you!
Jennifer P.read more
Jay D.did the repair work. He went over and above to explain and do the necessary work needed to repair my windshield. Will definitely recommend using this company again. Thanks!
Doris S.read more
Thank you very much. I appreciate the time and efforts of the office to technicians making the installation.
Darcy Sread more
Heather was wonderful. Professional, courteous, and kind! Matt was also the same as above.
Debra Colletti Cread more
Larry was right on time (a few minutes early, even) and did a great job.
Mitch Mread more
I am very satisfied with the all service.
Miguel Bread more
Great job! Thanks!
Sylvia Sread more
The technician who worked on my car was so professional and friendly.
Vlatko Dread more
The tech was wonderful, he came to my door and introduced himself and let me know he was there even though I knew he was coming. He was very professional. He answered all my questions and took the time to show me what had happened to my previous windshield and he explained to me about the dry rot of the Continue Reading
Carolyn T.read more
I would like to express my appreciation to tech Juan A. He was prompt, professional and courteous. Service provided was exceptional and I would highly recommend [site] because of employees like Juan. He left a lasting impression for any repeat service I may need on my family's vehicles. I will recommend [site] to co-workers and friends because of the convenience Continue Reading
Lydia G.read more
appreciate the great service
Mary Alves Aread more
David was Outstanding!
Gen Dempsey Kee Dread more
Mark, the service tech, was very helpful and did a great job. He was professional, on time, and answered any questions I had.
Mandy S.read more
The individual who installed my windshield was wonderful! He was very accommodating to my weird work schedule. We had a meeting time figured out and he must have gotten there a few minutes before me, but he was waiting patiently when I showed up right on time. I can't tell you the relief I felt knowing he waited for me Continue Reading
Ashley N.read more
Keith N. did an excellent job of servicing the claim from the beginning to the end. I would use [site] in the future based on his customer service and professional approach to his work.
Wayne B.read more
Service tech friendly and professional and called just like the telephone rep said he would! Awesome service all around! Happy New Year!
Kevin Vogt Vread more
Jesus was very polite and knowledgeable. I was very impressed with his skill and efficiency.
Michael Wread more
My technician was Doug and he was very professional and extremely polite. He was on time for the appointment and it only took him approximately 30 minutes to do the job and ovverall, he just made everything go very smoothly for me and my new windshield looks great. I would definitely recommend [site] to others! Thank you!
Kacey A.read more
Service was courteous. prompt and helpful with a very reasonable price
Andrew F.read more
The whole experience was easy and far exceeded my expectations! I was in a bind and needed a new rear window on my 2006 VW Jetta. From scheduling with Carrie, talking to Julie at the location, and Everett doing the work, all were very helpful. I was able to leave my car overnight. Everett called the next morning and said Continue Reading
Dan D.read more
I just wanted to thank you for the quality and service that your company gave me when I needed help. I am unemployed and needed a discount on fixing my windshield and Keith gave me a price that I could afford. Troy, the technician that replaced my windshield out of N. Canton, Ohio was one of the most courteous and Continue Reading
Gary L.read more
My service tech, Pete, was very courteous and the window on my Subaru looks great. Thanks for great service.
Evelyn B.read more
Great Work - courteous staff - quick change out of windshield and quality work!
Andres Alvarado Aread more
THANK YOU SO MUCH!!! This was a very painless and pleasant experience! I will recommend you to anyone that needs glass work!
Caroline R.read more
Technician was courteous and came within the time frame given. Technician was professional and did a great and clean job.
David Y.read more
Tech was very courteous, prompt, and skilled. Couldn't have gone any smoother.
Todd Sread more
Well done, from start to finish. Helen, the woman who scheduled our service appointment, was most helpful. And Mark, who installed the new windshield, inspired confidence that our car would be good as new after he completed his careful work.
Chip G.read more
Donnie was nice on the phone, was willing to adapt to my needs due to the rain, he was quick to get to work, he made me feel comfortable about the whole process from beginning to end. The job was finished in record time and the craftsmanship is amazing.
Nick Nread more
Amazing guys! I was able to drive my minivan in less than 24 hours after the glass broke. Highly recommended!
Shannon Aread more
technician was great,proffesional, courteous,and very good at his job.
Jack Wread more
Paul was extremely helpful, professional, and knowledgeable. I will be recommending him to friends and family!
Andrea Mread more
Mike did a great job! Very fast and professional!
Desiree Bread more
Matt was very nice, prompt, and had a great attitude despite the rain!
Renee Thompson Tread more
Very nice guy. Very professional and nice.
Heinrich Lread more
Patrick was extremely courteous and helpful with information about the process and did a great job, the area he worked in was spotless. My experience from scheduling to completion was superior and I would highly recommend Gerber Collision for their services
Deborah Perez Pread more
I was impressed with the level of service I received from the technician John Marinko. It was FREEZING today, & he got the job done in no time flat! Great Job. Excellent worker - Very personable guy. A+
Frederick Germano Gread more
Betty, the customer service rep, did an exceptional job helping us get our cracked windshield fixed. She was incredibly courteous and efficient. The technician was also very efficient. We were so impressed with our total experience with [site]. We highly recommend them.
Rosie M.read more
My technician, Randy G. was the most courteous and informative technician I have ever dealt with. He explained every procedure and why, while I shared unpleasant experiences with him. He cleaned up well as if he was never there. If all your technicians were like him, your business would never go down. Please let him know I appreciate what a Continue Reading
Debra M.read more
I refer all my family and friends to Glass America...nephew Friday after Thanksgiving and Friend was here this AM!
Diane Reister Rread more
Far exceeded my expectations. Service was superior. Techs made sure that I was completely satisfied. Needed additional work done and they took the time to answer all the question I had. Thank you very much.
Melody M.read more
Cost was very reasonable.
Douglas Chapman Cread more
being an ins. agent referring customers to AGS, always pleased with the work
Michael Cread more
Pete K., the glass tech, came out to Derby to replace my windshield at my office and did an absolutely WORLD CLASS job. He was a class act through and through. Thank you [site]!
Mary B.read more
Gene, the glass tech, was very nice and answered any questions I had. He worked fast and cleaned up after. I was very happy with my repair!
Sandy B.read more
Erik was very pleasant and professional!He called first thing to give me the eta on when he will be at my residence and followed by another call to let me know when he is on his way. He did a very thorough job.
Michelle Dread more
Everything was very efficient. From the phone call to the technician coming out to install. Thanks for being professional, courteous and making it easy for me.
Michelle Cread more
James was my technician. I don't usually fill out surveys, but James went above and beyond in my opinion. You don't find that level of service and satisfaction much anymore. Thank you for sending him out. He is a 1st class kind of guy. I hope he goes far in your organization!
Vince Nread more
I must admit i was a bit nervous at first having never heard of your company. I was even more skeptical of having to prepay by credit card before services were rendered. I received next day service by a local and very reputable company, and things were done in a timely manner. The technician was very friendly and I am Continue Reading
Dawn Hread more
My service tech was very nice & courteous
Kathy Hread more
Thank you for coming on short notice especially before we leave for out of town trip.
Staci Wread more
I am a district manager and had to change the location of my service 3 times in 3 days based on arrival of the windshield. I was so impressed with Will Richardson, my technician, he suggested that he meet me first thing this a.m. in my 3rd location choice> he was actually early- beat me to the store. He was Continue Reading
Sandy F.read more
I was exceptionally satisfied with my technician George F. He was very professional and performed his job to perfection. He also explained the warranty info as far as what is covered and what would not be covered in detail and made sure I was completely satisfied with the work before leaving by doing a once over with me regarding the Continue Reading
Barbara Mread more
Winfred James Bull Jr Bread more
The Glass Tech, Keith N., was very professional. He went well and beyond his duties to make us satisfied customers. He did a great job. He was very professional and courteous. We will gladly recommend [site] to our family and friends.
John B.read more
Keith Newbauer took the time to answer questions, informed us of the drive away time and explained needed information. We were very pleased with the accommodating service.
Jane H.read more
Jason was my installer. He was friendly, courteous, quick, and knowledgeable. But most of all he was professional. I would recommend your service to anyone.
Ron Z.read more
Mark Mread more
TECH WAs great good job....
Richard Sread more
Manny was an excellent tech. He was very polite and informative. He even saved my parking sticker and re-applied it to the new windshield. Thanks!
Mike C.read more
Installer Carlos is skilled!
Paul Hread more
Jason Foster and his counter-part (on the phone) were very professional and pleasant. Thank you.
Sean Sread more
The technician was professional, polite, and very efficient. I will recommend him to everyone!
Rose Thrush Tread more
Brad is very good at what he does. Great job!
Lee Rread more
Jason was very nice, and did a fantastic job!
Brenda Dread more
Devon, the service tech, did a great job, very professional, on time, and finished fast.
Scott D.read more
the Tech Donny ( I think that was his name), did an excellent job. He was very friendly, and very timely. I wasn't expecting him until 2pm, however he came earlier and was super efficient. I will definitely use him specifically, when I return to fix my passenger side window.
Sean Aread more
Our technician, Jesse Foster, was AMAZING. He was prompt, courteous, professional and enthusiastic about his job. By far the best customer service we have EVER received during auto maintenance/repair. We will most definitely recommend your company for any future fleet needs in the St. Louis area.
Barb M.read more
Steve B. was great! He called and told me when he would arrive, and then he called when he was on his way. He was prompt, efficient, careful, and did a great job!
Connie S.read more
The entire process was handled with excellent customer service. Helen was very courteous and helpful on the phone. Jim D., my technician, was also very professional and courteous. It was an excellent experience all around. Thank you!
John J.read more
This technician exceeded my expectations! He was so accommodating and friendly and even brought my keys to the location of my appointment!
Monica Nowak Nread more
Juan is a great and courteous guy he did an excellent job.
Ramon Cread more
Dear Angela, Sarah, and Claude, I just wanted to take a few minutes to say “Thank you” to each of you. I had just had a horrible experience at another Auto Glass Company and had almost given up on ever getting my windshield fixed correctly. Until I called [site] and the first person I spoke to was Angela. Wow! She Continue Reading
Judy H.read more
Samuel Barrios was pleasant and most helpful. Such a great person to deal with for this type of business!
Daniel Costa Cread more
The technician was very polite and explained everything in detail. Would recommend [site] to do everyone's windshield.
Erica D.read more
I am very pleased with the work that was done to my vehicle. The technician assigned to my case was Calvin and he arrived and was excellent. He answered all of my questions and reassured me that all would be fine. This is my first encounter with [site] and I am very pleased. Excellent job Calvin!!
Maria D.read more
Your Installer was very experienced & very precise in what he was doing. So very friendly. I really felt satisfied with [site] in not having to worry about my windshield. Thank you very much. And I will tell all my friends and anyone looking/needing a new windshield.
Edward M.read more
Greatest service encounter I've had in ages.
Peggy Gread more
The tech called, was on time, finished quickly, and did an excellent job. He was very thorough.
Jessica Pread more
Very pleased. Went beyond expectations.
Christopher Wread more
Rod M. did the installation. Rod did an excellent, thorough, and conscientious job. It was very evident that he is well qualified as he displayed his competencies during the install. Proper installation and customer satisfaction were his top priorities. He and his work exceeded my expectations. I also very much appreciated his professional, social, and communication skills. I was treated Continue Reading
John B.read more
For the unfortunate circumstance of a broken windshield, Vicky (telephone representative) and Donnie (service technician) made the process stress free. I'll definitely recommend Glass America to friends and family.
Travis Bread more
Appreciate you coming on Christmas Eve. Bill was very accommodating and did an excellent job with locating me at my place of employment to perform his task.
Kevin Kread more
Donnie was excellent! On time, courteous, and hard working. He went above and beyond what I expected of him.
Scott Bread more
Jason was extremely well mannered and polite. Told me exactly what he would do and did a very efficient job. Thank you, Jason.
Joleen Hunt Hread more
My technician was a young man named Randy and I did not get his last name, but he works out of Virginia Beach VA. I want you to know he was extremely courteous and professional in all regards. It is a pleasure to do business with people who know how to treat their customers and also provide great service. Additionally Continue Reading
William M.read more
Chad was very knowledgable, friendly and professional.
Judith Pribish Pread more
Your customer service was Excellent. Windshield broke yesterday evening and was repaired this morning. I am very pleased with the quality of service and how you all repaired my windshield in such a timely manner. Very Pleased. Will refer you to all my friends.
John M.read more
Donnie was very polite and even came earlier than scheduled. Good customer service skills. If I should need service again will definitely call your company.
Stanley Aread more
Brandy was prompt, friendly and professional. He represented Glass America very well!
Kathleen Bread more
Very pleased with the service and the service technician was very informative, polite and did an excellent job. I will be using Glass America for any future glass needs. Thank you
Brittany Mread more
Arrived on time. Technician was very Courteous and work preformed was very good and timely.
Gary S.read more
Made a difficult situation very easy. Efficient at every level. Thank you!
Anthony Bread more
I owned my own body shop and saw many window installations. Your tech, Mike Fritzke, was friendly, courteous and did the best windshield installation I've ever seen. Everything was done perfectly and correctly in a timely manner. I appreciate the great work
Joe A.read more
Courteous, nice, and called when they said they would; here when they said they would be. WOW ! Great !
Ginger P.read more
Technician was aware of the weather change so he made me the first stop. He was friendly, informative and fast.
Lewis F Gallo Gread more
Service guys are great couldn't be more happy with the work that was performed
Adam Rread more
I was contacted by Shannon at the Hoschton, Ga. location about a referral from my insurance company. I was pleased with her knownledge of the service and the overall commitment to the customer. GOOD JOB!!!
Mike D.read more